Shipping Policy

1. Order Processing Time

As we operate on a print-on-demand model, each item is created specifically for you after the order is placed. Please allow 3-5 business days for order processing. Processing times may vary based on product type, quantity, and demand. You will receive a confirmation email once your order has been processed and is ready for shipment.

 

2. Shipping Methods and Timeframes

We offer various shipping options to provide flexibility for our customers. The available shipping methods and estimated delivery times are presented during the checkout process. Please note that the estimated delivery time is calculated from the date of shipment, not the date of order placement.

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3. Shipping Costs

Shipping costs are calculated based on the selected shipping method, the destination address, and the weight of the items in your order. The exact shipping cost will be displayed during the checkout process before you finalize your purchase.

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4. International Shipping

At this time we do not offer international shipping on our web based store front. This being said, we may be able to make arrangements to ship internationally on an individual basis. Feel free to reach out to us at contact@cuttinghorsebrandingco.com

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5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment.

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6. Shipping Delays

While we strive to meet our estimated delivery times, unforeseen circumstances such as customs delays, weather conditions, or other external factors may affect delivery times. We appreciate your understanding and patience in such situations.

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7. Incorrect Shipping Information

It is the responsibility of the customer to provide accurate and complete shipping information during the checkout process. We are not responsible for any delays or additional shipping costs incurred due to incorrect or incomplete address information.

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8. Lost or Stolen Packages

We are not responsible for lost or stolen packages. Please make sure to provide a secure delivery address, and consider using a shipping option that provides package tracking and delivery confirmation.

If you have any questions or concerns about our Shipping Policy, please contact us at contact@cuttinghorsebrandingco.com